Health care is
probably the testiest issue in Bernie Sanders’s campaign to pull America in the
direction of a welfare state. The Danish single-payer system, like its
counterparts in rest of the developed world, costs only about half as much as
health care in the US as a percentage of GDP. Do Americans get twice as much or
twice as good care for the expense? Hardly. According to the WHO, the US system
ranks
37th in
the world in 2016, just below Costa Rica (in this department Denmark is little
better, at No. 34).
Nevertheless,
the US political establishment as well as many citizens demonize universal
health care systems as dysfunctional communism, even as people complain about
higher fees under Obamacare. This perception must owe something to lobbying and
PR clout of the insurance-pharma-hospital corporation cartel that is so solidly
entrenched it can’t be meaningfully reformed without a severe dislocation in the
economy. I’m not advocating any specific changes because I wouldn’t know where
to start. But as the boomers become increasingly feeble, the number of
diabetics accelerates, and inflation in the price of services in the sector
continues at double the core rate, somethin’s gotta give.
In Denmark, everyone
selects his or her own general practitioner. If you need to see a doctor, you
book an appointment on a website, and one is usually available within a week or
two, sooner for urgent situations. When you arrive at the office, you swipe your health insurance card in a
terminal. If you need tests or treatment by a specialist or in a hospital, your
GP books the referral online and you make an appointment. You can renew
prescriptions online and see all your medical records from a secure centralized
database.
You never get
a bill from the public system. You don’t need to make a bet on the size of
copays and deductibles. You do have to pay for
prescription drugs, dentistry and glasses. But you can get generic drugs and can
also a partial refund on other services from a nationwide cooperative health
insurance plan that most people subscribe to at modest premiums.
Susceptibility to abuse
People don’t seem
to become hypochondriacs or abuse the unlimited services as much as you (and the
Freakonomics guys) might expect. As I understand, 30 or 40 years ago, when
unemployment was very high, there was a wave of disability diagnoses that
removed a segment of burned-out hippies and alkies from the labor market statistics. They’ve
cracked down since then.
If you’re really
determined to exploit the system, though, you may be able get validation for less
visible ailments like stress, depression and back pain, and the rules for
salary compensation are generous. With a doctor’s recommendation, you can take
up to 120 days off before your employer can fire you. But blatant indulgences
are frowned upon, at least in polite circles.
Those waiting lists
The main questions about the system
concern the infamous waiting lists and the quality of the care. Although they
aren’t as long as many Americans seems to think, waiting lists do prompt many
complaints. Operations and procedures that are categorized as not being urgent
may be scheduled several months off, and there may also be delays in testing or
treating threatening conditions. When people start dying on waiting lists, Parliament
sometimes intervenes to adjust the “guarantee” for treatment within a certain period or
to allot emergency funds to shore up resources. My impression is that few people
are seriously hurt by the delays, but that’s little comfort if you happen to be
one of them.
There is an
alternative to waiting lists – private insurance, which is provided to a
certain number of people by their employers. My most recent referral to a
specialist set the difference in stark relief. The appointment at a public
hospital was in more than three months. I got immediate approval for private
treatment from the insurance company and an appointment the same day at a private
hospital with one of the country’s leading cardiologists. With the insurance, there’s
no copay for treatments that can be referred to public facilities. There is a
small copay for other things covered by private health insurance such as physical
therapy and psychotherapy.
But are they proficient?
It’s
difficult to judge the general quality of care, but I’ve had enough contact with
the system to form an opinion. I’ve had several good experiences with knowledgeable
and capable physical therapists. But the competency and conscientiousness of
GPs seem to be uneven. The great majority are probably fine, but some seem
bored and blasé. I’ve heard of several instances of a misdiagnosis or lack of
diagnosis of a serious illness; they seemed disturbingly common among patients in the oncology ward.
This
deficiency may be partly owing to the system. Danish GPs earn a good salary,
but nothing like American doctors’. They’re not as ambitious, nor are they as
motivated to order all possible tests and other precautions against malpractice
suits. Hospital doctors are apparently more ambitious. A complaint that
gathered steam a few years ago during a waiting-list debate was that some of
them had second, more lucrative jobs at private hospitals that they seemed more
interested in.
The perils of bureaucracy
One drawback
in the hospital system is that patients are not assigned to a specific doctor. Department
or team members takes turns making the rounds, and each new one has to
familiarize herself with the patient’s journal again. That can be annoying,
especially when their opinions and recommendations are inconsistent, and it
makes the overall experience less personal and assuring.
There have
also been instances of insufficient oversight, occasionally shocking. Last year
a psychiatrist who was brain-damaged himself was found to have prescribed the
wrong medication for several patients, with fatal consequences for one of them,
and the Board of Health had apparently not acted upon complaints.
When the stakes are high
I must say,
however, that altogether my experience with serious illness in Denmark has been
positive, and that covers two RFA treatments for arrhythmia and my late wife’s
five years of oncology care. There were a few problems – a strange lack of
resolution to operate on an abdominal adhesion and a seemingly prejudicial dismissal
of an application for alternative cancer treatment in Germany, which was
supposed to be available to EU citizens.
There was
also a tendency to follow the usual practice of recommending new chemotherapy
treatments that offer only a slight chance of a significant increase in the
survival period. I think big pharma funds most clinical trials here too. But generally
the specialists, surgeons, technicians, nurses and other personnel seemed capable,
thorough and eager to use all the resources at their disposal to obtain the
best outcome.
As with the
waiting lists, lapses are rare, but that’s what you remember. If money is not an issue, you can be more certain of getting the best possible care in the US. But I doubt that the
overall quality of care is worse in Denmark than in the States, and no one is financially
ruined by an illness or accident that can bring plenty of suffering in itself. Or burdened by the ongoing premiums.